I said, but i am leaving for work now! And the answer was, "ok Ma'am, whenever you are ready!". When I asked them to renew it in one morning on my way to work, they said you should take it yourself to the room. They did not renew any toilet papers or towels. The soap dispenser in my bathroom was broken.Every single day, I asked them to repair or replace it and instead I get some liquid soap in paper cup for all my stay( 5 days). The staff in reception in day shift was so unprofessional and rude.
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